It is not difficult to make a case that frontline manager performance directly and dramatically impacts the bottom line. Many first-time managers don’t receive the training or support they need to succeed in their new roles.

In Manager Boot Camp, you’ll start by exploring six essential conversations managers must master to get the best out of your team. You will also work on developing and practicing skills in process and problem management, managerial communications (including understanding communication styles, emotional intelligence, situational leadership, coaching, and conflict management), and change management.

Organizations that send managers to this program will reap the benefits of managers who have a deeper understanding of the role, improved communication skills, effective feedback methods, improved conflict resolution, and the skills to manage effectively during times of change.